UNDERSTANDING YOUR STATEMENT
You will receive a bill from At Home Healthcare or At Home Support for home health services rendered. AHH will determine patient financial responsibility and send the billing statement. If the patient has insurance, this process takes, on average, 45-90 days after the date of service.
You may securely sign into Patient Notebook website to view your statement online. While viewing your statement, you will be presented with the option to pay your balance online.
If an electronically delivered patient statement is not read within 3 days, an email reminder is sent. If the online statement is still unread after 7 days, the statement is printed on paper and mailed automatically.