COVID-19 Update: At Home Healthcare is monitoring the situation and is prepared to respond. Learn More

Providing Home Care Since 1986
Contact Us Today! 877.959.9093 877-MY-NURSE Refer A Patient



How At Home Healthcare Has Managed During the COVID-19 PPE Shortage

TYLER, TX., April 30, 2020 -- In the early days of the COVID-19 (coronavirus) outbreak, it was clear the nation's supply of masks, gowns, gloves and other personal protective equipment (PPE) was inadequate for the task at hand – protecting millions of healthcare workers and patients from a mysterious, highly contagious novel virus. The mad scramble was there for all to see, as President Trump's daily news conferences highlighted efforts by multiple federal agencies to procure PPE and distribute it, particularly to the pandemic's hotspots such as New York.

The initial lack of any kind of centralized, coordinated approach to procurement left healthcare providers to their own devices. Many were forced to literally scour the globe for critical PPE supplies, and they still are. The experience of At Home Healthcare, a Texas-based home health provider in 110 counties, is a case in point. The company recognized the risk early and assigned two managers, Lara Siegenthaler, Vice President of Finance, and Allison Conlee, Marketing and Public Relations Manager, to spearhead the procurement effort.

“Medical supply chains implemented allocation levels based on previous order history as the best way to distribute what limited supplies they had,” Conlee said. “It became apparent that we were going to run into issues, as our order history wasn’t going to accommodate our needs.”

To make matters worse, Siegenthaler and Conlee found themselves competing for the same limited supplies with governments and companies around the world: Federal agencies, state agencies, other healthcare providers, and even non-healthcare companies who were trying to protect their employees.

The task called for creativity, resourcefulness, and a certain degree of tenacity. Siegenthaler and Conlee located masks from construction companies, fabric supply websites, office supply companies, Amazon, and Groupon. They purchased 100 liters of bulk liquid hand sanitizer from a local pharmacy and poured into individual spray bottles for clinicians. They even enlisted the help of co-workers and local community members to produce fabric masks following the CDC fabric mask guidelines.

Although At Home Healthcare now has adequate PPE supplies in all its 13 locations, Siegenthaler said the PPE search will continue. "We have enough supplies for now, but we want to always be prepared, and stocked, for any unexpected reoccurrences.”

Learn more about At Home Healthcare by visiting www.athomehealth.org
Categories: News
Share This Post Today!

Our Mission

Our compassionate team promotes health, healing and wholeness for our neighbors where it matters most – At Home.

Our Vision

At Home Healthcare is to be the premier provider of services to promote health, healing and wholeness for our neighbors; and is to be the premier employer for our compassionate team.

It's Your Care.Make It Your Choice.

Fill out the form to receive more
information on At Home Healthcare.

  • Please enter your first name.
  • Please enter your last name.
  • Please enter your email address.
    This isn't a valid email address.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your Zip Code.
  • Please enter which care is needed.
  • Please make a selection.