Frequently Asked Questions

If you have any questions, check out our FAQs listed below. Click on the services you are interested in. If you can’t find the answer you’re looking for, feel free to contact us. We can be reached at 903.525.3740.

Pediatric Care Services

We can provide care at a daycare center but we are prohibited from providing services at public schools.

We are not currently able to offer therapy after regular business hours.

A typical therapy visit lasts about 30-40 minutes.

Your therapist will consult with your child’s physician develop a schedule to meet your child’s specific needs. Other factors may be involved as well, depending on the payor source.

We have many bilingual therapists on staff at At Home Healthcare. We will check therapist availability for your specific area to ensure we are able to meet any bilingual needs before accepting your case.

Community Care Services / Provider Services / Medicaid Waiver Programs

You must qualify for services through the Department of Aging and Disability Services. You can contact them at 877.317.2121.

You must qualify for services through the Department of Aging and Disability Services. You can contact them at 877-317-2121.

You will need to contact the Department of Aging and Disability Services or your caseworker to request a change of agencies. You can request At Home Healthcare and we will be happy to take your case.

The Department of Aging and Disability Services will determine the hours for which you may qualify.