COVID-19 Update: At Home Healthcare is monitoring the situation and is prepared to respond. Learn More

Providing Home Care Since 1986

Frequently Asked Questions

If you have any questions, check out our FAQs listed below. Click on the services you are interested in. If you can't find the answer you're looking for, feel free to contact us.

We can be reached at (877) 959-9093.

Pediatric Services FAQ

Q: Can you provide service to my child during the day while they are at school?

A: We can provide care at a daycare center but we are prohibited from providing services at public schools.

Q: Can you come after 5pm when I am home from work or on the weekend?

A: We are not currently able to offer therapy after regular business hours.

Q: How long does a therapy visit take?

A: A typical therapy visit lasts about 30-40 minutes.

Q: How many times a week can you come?

A: Your therapist will consult with your child’s physician develop a schedule to meet your child’s specific needs. Other factors may be involved as well, depending on the payor source.

Q: Do you have Spanish-speaking therapists?

A: We have many bilingual therapists on staff at At Home Healthcare. We will check therapist availability for your specific area to ensure we are able to meet any bilingual needs before accepting your case.

Community Care Services / Provider Services / Medicaid Waiver Programs FAQ

Q: How do I get services?

A: You must qualify for services through the Department of Aging and Disability Services. You can contact them at 877-317-2121.

Q: How can I get someone to come and clean my house?

A: You must qualify for services through the Department of Aging and Disability Services. You can contact them at 877-317-2121.

Q: I am receiving provider services and would like to change agencies. How can I do that?

A: You will need to contact the Department of Aging and Disability Services or your caseworker to request a change of agencies. You can request At Home Healthcare and we will be happy to take your case.

Q: How many hours can I get?

A: The Department of Aging and Disability Services will determine the hours for which you may qualify.

Why At Home Healthcare?

  • Providing Home Care For 30 Years At Home Healthcare
  • Licensed, Certified, Bonded and Highly Trained Caring Professionals At Home Healthcare
  • Superior Home Care In Your Own Home At Home Healthcare
  • We Aren’t Satisfied Until You Are At Home Healthcare

We're Not Satisfied Until You Are!

See What Some of Our Satisfied Customers Have Said

  • At Home Healthcare therapists have worked miracles with him! Thank you for giving our son back to us and giving him a future.

    - Linda

  • We LOVE everyone at At Home Healthcare. Thank you so much for all you do to make my daughter’s life even brighter.

    - Wendy

  • Everyone that came out – nurses, therapists and aides – they were all precious and perfect.

    - Billie

  • All the nurses that came to take care of my daughter were great!

    - Denise

  • They were cheerful, concerned and caring. They became like personal friends. They were great at staying in touch with my doctors.

    - Kenneth

View More Testimonials

Our Mission

Our compassionate team promotes health, healing and wholeness for our neighbors where it matters most – At Home.

Our Vision

At Home Healthcare is to be the premier provider of services to promote health, healing and wholeness for our neighbors; and is to be the premier employer for our compassionate team.

It's Your Care.Make It Your Choice.

Fill out the form to receive more
information on At Home Healthcare.

  • Please enter your first name.
  • Please enter your last name.
  • Please enter your email address.
    This isn't a valid email address.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your Zip Code.
  • Please enter which care is needed.
  • Please make a selection.