Privacy Policy

Privacy Policy

Effective Date: June 16, 2026 

At At Home Healthcare, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related online services. 

By using this website, you agree to the practices described in this Privacy Policy. 

Information You Provide

We may collect information that you voluntarily provide through our website, including: 

  • Name  
  • Email address  
  • Phone number  
  • Mailing address  
  • City and state  
  • Employment information  
  • Resume or professional qualifications  
  • Information submitted through contact forms  
  • Information submitted through hiring event registrations  
  • Information submitted through career-related forms  
  • Any other information you choose to provide  

Please do not submit medical records, diagnoses, treatment information, insurance information, Social Security numbers, or other sensitive health information through website contact forms unless specifically directed to do so through a secure process. 

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including: 

  • IP address  
  • Browser type and version  
  • Device information  
  • Operating system  
  • Pages viewed  
  • Time spent on pages  
  • Referring website information  
  • General geographic location  
  • Website interaction and usage information 

We may use information collected through our website to: 

  • Respond to inquiries and requests  
  • Provide information regarding our services  
  • Improve website functionality and user experience  
  • Analyze website performance and visitor engagement  
  • Manage job applications and recruiting activities  
  • Communicate regarding hiring events and career opportunities  
  • Maintain recruiting and talent community records  
  • Send communications requested by users  
  • Protect the security and integrity of our website  
  • Comply with legal, regulatory, and contractual obligations  

Google Analytics 

Our website uses Google Analytics to help us understand how visitors use our website and improve the user experience. 

Google Analytics may collect information such as: 

  • Pages visited  
  • Time spent on pages  
  • Navigation patterns  
  • Device and browser information  
  • Traffic sources  

To learn more about Google’s privacy practices, visit: 

Google Privacy Policy 

Visitors may opt out of Google Analytics through: 

Google Analytics Opt-Out Browser Add-on 

Cookies and Similar Technologies 

We use cookies and similar technologies to: 

  • Support website functionality  
  • Remember visitor preferences  
  • Analyze website traffic and performance  
  • Improve website experience  

Most web browsers allow users to control cookie settings through browser preferences. Disabling cookies may affect certain website functionality. 

At Home Healthcare uses Greenhouse, a third-party recruiting platform, to manage employment applications, hiring event registrations, talent communities, and recruiting activities. 

Information submitted through these processes may include: 

  • Contact information  
  • Resume and employment history  
  • Professional qualifications  
  • Credentials and licensure information  
  • Other information voluntarily provided by applicants  

This information is used to: 

  • Evaluate employment opportunities  
  • Communicate with applicants  
  • Schedule interviews and hiring events  
  • Maintain recruiting and talent community records  
  • Consider candidates for future opportunities  
  • Fulfill legal and regulatory obligations related to employment  

Applicant information may be retained for future employment opportunities unless otherwise requested and where permitted by applicable law. 

For information regarding Greenhouse’s privacy practices, please review: 

Greenhouse Privacy Policy

We do not sell personal information. 

We may share information with: 

  • Service providers that support our business operations  
  • Recruiting and applicant tracking providers  
  • Website hosting providers  
  • Analytics providers  
  • Professional advisors and auditors  
  • Government agencies or regulators when required by law  
  • Successors in the event of a merger, acquisition, reorganization, or sale of assets  

Information is shared only as reasonably necessary to support our business operations and comply with applicable laws. 

Health Information and HIPAA Notice

Although At Home Healthcare provides healthcare services, this website is intended for informational purposes only. 

Submitting information through this website does not establish a provider-patient relationship. 

Please do not submit protected health information (PHI), medical records, diagnoses, treatment information, insurance information, Social Security numbers, or other sensitive health information through website contact forms unless specifically directed to do so through a secure process. 

Protected health information collected through patient care operations is managed separately and in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). 

For patient care concerns or confidential healthcare communications, please contact the At Home Healthcare office directly. 

Data Retention 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and support business operations. 

Data Security 

We maintain reasonable administrative, technical, and physical safeguards designed to protect information collected through our website. 

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Residents of certain states may have privacy rights under applicable laws, including rights to: 

  • Access personal information  
  • Correct inaccurate information  
  • Request deletion of personal information  
  • Obtain information regarding the use of personal information  

To submit a privacy-related request, please contact: privacy@athomehealth.org

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website. 

If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to remove the information. 

Our website may contain links to third-party websites or services. 

We are not responsible for the privacy practices, content, or security of third-party websites. Visitors should review the privacy policies of those websites separately. 

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. 

Any updates will be posted on this page with a revised Effective Date. Continued use of the website following the posting of changes constitutes acceptance of the updated Privacy Policy. 

Contact Us 

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact: 

At Home Healthcare
821 E Southeast Loop 323, Suite 300, Tyler, TX 75701
1-903-593-9945
privacy@athomehealth.org

At Home Healthcare logo featuring a cross and house symbol for home health services.

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(903) 593-9945

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Notice of Privacy under the Health Information Portability and Accountability Act (HIPAA): We understand the importance of privacy and are committed to maintaining the confidentiality of all patient medical information. Every patient’s’ medical record is strictly confidential and protected by federal laws. At Home Healthcare is strictly prohibited from providing care or releasing any health information to any doctor, hospital or other agency involved in patient care without the patient’s’ written consent. We may, at times, securely receive patient health information about you through the telephone, mail, email, data transfer, facsimile machine or other means. We may use your health information for purposes of providing your treatment, obtaining payment for your care, or conducting health care operations. Any patient may limit the use and disclosure of their protected health information (PHI). At Home Healthcare has established policies to protect patient rights and guard against unnecessary disclosure of patient health information. Under certain specific circumstances, Federal Privacy Rules allows the use or disclose of patient health information without patient consent of authorization under certain specific circumstances. A copy of our complete HIPAA privacy statement is available upon request.